Legal
Delete your data
Last updated:
You can ask us to delete the personal data we hold about you at any time. This page explains how, and what happens next. It is also our data deletion instructions page for Facebook and Instagram.
On this page
What you can ask us to delete
- Your answers to our website form
- Your answers to our Facebook and Instagram lead forms, which Meta passed to us
- Your answers to our assistant
- Messages you sent us on WhatsApp, Telegram, Instagram or by email
- Booking details from our Google Calendar page
- Project data that the law does not require us to keep
How to ask
Write to [PRIVACY_EMAIL] or message us on WhatsApp. Give us the name and the phone number or email address you used with us, so we can find your data. You do not need to give a reason.
If we cannot tell that the request comes from you, we may ask you to confirm it from that number or address. We only delete data at the request of the person it belongs to.
What we do
- We delete your data from our database, our inbox, our WhatsApp and any copy of your lead form answers within 30 days.
- We confirm by message once it is done.
- If you accepted analytics or marketing cookies, press Cookie settings at the bottom of any page and choose Reject all, or clear cookies in your browser. Google Analytics data is not linked to your name.
Meta's own copy
Meta keeps its own record of what you submitted on Facebook or Instagram. To manage or delete it, use your Facebook or Instagram settings. Meta's privacy policy explains how.
What we must keep
Invoices and accounting records for clients, for the period the law requires. We keep only what the law asks for, and delete the rest.
If you are not happy
You can complain to your data protection authority. See your rights in our privacy policy.